Terms Of Use

1. Scope & Acceptance

These Terms govern access to and use of the Contessina Hotel website (the “Website”). Browsing and using the Website constitute unreserved acceptance of these Terms. If you do not agree, please do not use the Website.

The provider reserves the right to amend these Terms at any time; the version in force is posted on the Website.

2. Use of the Website

The visitor undertakes to use the Website in accordance with the law, good morals and these Terms. Indicatively, the following are prohibited:

• Using the Website for any unlawful or improper purpose, or in a manner that harms, disables or overburdens the Website or networks.
• Attempting unauthorised access to systems, data or accounts.
• Using automated means (bots, scrapers) without permission, and reproducing or mining content for commercial purposes.
• Interfering with the security or proper operation of the Website (e.g. introducing malware).

3. Intellectual Property Rights

All Website content (texts, photographs, graphics, logos, trademarks, design, software) is the intellectual property of the provider or of third parties who have granted a relevant licence, and is protected by Greek and EU law. Reproduction, copying, distribution, modification or commercial exploitation, in whole or in part, without prior written permission is prohibited.

Legal basis: Law 2121/1993 (copyright) · Law 4072/2012 (trademarks) · Directive 2001/29/EC.

4. Third-Party Links

The Website may contain links to third-party sites (e.g. booking platforms, social media). The provider does not control and is not responsible for the content, privacy policies or practices of those sites. Access to them is at the visitor’s sole responsibility.

5. Limitation of Liability

The provider makes every reasonable effort to keep the Website information accurate and up to date, without however guaranteeing that it is error-free or continuously and uninterruptedly available. The provider is not liable for damage arising from the use, inability to use or delayed operation of the Website, except to the extent the law does not permit the exclusion or limitation of liability (e.g. wilful misconduct or gross negligence).

6. Personal Data

Processing of the personal data of Website visitors is governed by the “Website Privacy Policy” and the “Cookies Policy”, which form an integral part of these Terms.

7. Governing Law & Jurisdiction

These Terms are governed by Greek law. For any dispute, the courts of Zakynthos shall have jurisdiction, subject to any mandatory consumer-protection law granting the consumer the option to bring proceedings before the courts of their domicile.

Legal basis: Civil Code · Law 2251/1994 (consumer protection) · P.D. 131/2003 (e-commerce) · Reg. (EU) 524/2013 (ODR).