| Data Controller | SPYROS MORAITIS S.A. — t/n “Contessina Hotel” |
| Registered office | Planos, 29100 Zakynthos, Greece |
| VAT / GEMI | 094376304 / 122759724000 |
| Telephone | 2695 022508 |
| Contact e-mail | manager@contessinasuitesnspa.com |
| Website | https://contessinacollection.com/el/ |
- What Cookies Are
Cookies are small text files stored on your device (computer, mobile, tablet) when you visit a website. They are widely used to make a site work, to remember your preferences and to collect statistics. Beyond cookies, similar technologies (e.g. pixels, local storage, SDKs) serve equivalent purposes and are equally covered by this Policy.
This Policy explains which cookies our website uses, for what purpose, for how long, and how you can control them. It supplements the “Website Privacy Policy” and forms an integral part of the information provided to you.
- Our Principle: No Non-Essential Processing Without Your Consent
| FUNDAMENTAL RULE
By default, ONLY strictly necessary cookies operate. Any other cookie (functional, statistical, marketing) is activated ONLY after you give your explicit, affirmative consent via the banner. Pre-ticked boxes do NOT constitute valid consent. |
On your first visit a consent banner appears, where you can: accept all, reject all (except necessary), or choose by category. Refusing is as easy as accepting.
Legal basis: Article 4(5) Law 3471/2006 (placing cookies subject to prior information & consent) · Article 7 & Recital 32 GDPR (silence and pre-ticked boxes are not consent) · HDPA Directive 2/2020 on cookies and trackers.
- Categories of Cookies We Use
| Category | Purpose | Consent |
| Strictly necessary | Site operation, security, session, booking basket, load balancing. | NOT required |
| Functional | Remembering preferences (language, currency, region). | REQUIRED |
| Statistical / Analytics | Traffic measurement, behaviour analysis to improve the site. | REQUIRED |
| Marketing / Targeting | Personalised advertising, retargeting, campaign measurement. | REQUIRED |
- Detailed Cookie List
4.1 Strictly Necessary
| Name | Provider | Purpose | Duration |
| [e.g. session_id] | Website | Maintaining the user session | Session |
| [e.g. cookie_consent] | Website | Storing your consent choices | 6-12 months |
| [TO BE COMPLETED] | […] | […] | […] |
4.2 Functional
| Name | Provider | Purpose | Duration |
| [e.g. lang / currency] | Website | Remembering language/currency | 1 year |
| [TO BE COMPLETED] | […] | […] | […] |
4.3 Statistical / Analytics
| Name | Provider | Purpose | Duration |
| [e.g. _ga / _gid] | [e.g. Google Analytics] | Traffic statistics | up to 2 years |
| [TO BE COMPLETED] | […] | […] | […] |
4.4 Marketing / Targeting
| Name | Provider | Purpose | Duration |
| [e.g. _fbp] | [e.g. Meta Pixel] | Retargeting / campaign measurement | up to 3 months |
| [TO BE COMPLETED] | […] | […] | […] |
| TRANSFERS OUTSIDE THE EU
Certain analytics/marketing tools (e.g. third-party providers) may involve transfers of data outside the EU/EEA. In such cases we ensure adequate safeguards (adequacy decision or Standard Contractual Clauses — Articles 44-49 GDPR). This check is completed with each tool’s provider. |
- How to Manage Cookies
- Via the banner / preference centre: You may withdraw or change your consent AT ANY TIME, as easily as you gave it, through the relevant link permanently available on the site.
- Via your browser: Every browser lets you delete or block cookies from its settings. Blocking necessary cookies may affect the site’s operation.
Withdrawing consent does not affect the lawfulness of processing carried out before the withdrawal.
- Your Rights & Contact
You have all the rights under Articles 15-22 GDPR (access, rectification, erasure, restriction, portability, objection) and the right to withdraw consent. You may exercise them free of charge using the “Data Subject Rights Request Form” or by a simple message to [E-MAIL]. For full information, see the “Website Privacy Policy”.
| RIGHT TO LODGE A COMPLAINT
If you believe the processing of your data infringes the GDPR or Law 3471/2006, you have the right to lodge a complaint with the Hellenic Data Protection Authority: 1-3 Kifisias Ave., 115 23 Athens · tel. +30 210 6475600 · www.dpa.gr. |
- Changes to this Policy
This Cookies Policy is reviewed at least annually and updated whenever the site’s cookies or the legal framework change. The current version is available on our website.
Legal basis: Law 3471/2006 (Art. 4(5)) · Articles 6, 7, 12-22 GDPR · Recital 32 GDPR · HDPA Directive 2/2020 · Articles 44-49 GDPR (transfers).